- No one is ever as funny as they think they are.
- Sure, humor can make the message more "interesting", but if you're sending an apology there's a chance that people are pissed off, and I'd like to minimize that chance of the fringe getting marginally more pissed because of an attempt at humor.
- There's opportunities aplenty to be funny when things are going well. When you screw up, being professional, efficientm and genuine just seems to be the smarter way to go.
I recommend listening to the podcast if you have the time, but here's the summary. Stephen Dubner describes the Cambridge Sommerville Youth Study. The impact of social intervention programs in general is hard to measure and so they seldom are. This was the first attempt at measuring the impact over a long period of time.
It's a great story and there are a few good take-aways, but here's the main one: troubled or at-risk youth that received mentoring (good mentoring!) had worse life outcomes across every dimension than the kids that were left alone. Despite the recipients saying that the mentoring was incredibl…