"Silence is one of the hardest arguments to refute" - Josh Billings
- If you can see where a conversation is going, let it get there on its own sometimes.
- Let people finish their thoughts and see if they get to where you want them to go (sometimes this applies to email responses too :-))
- Don't interrupt them and make them feel like they need to respond to your interruption. Resist the temptation to correct people - it may lead to a rathole you don't need or care about.